Have a question? See the list of Frequently Asked Questions below.
If you can't find the information you're looking for, please use this form to contact us and we'll reply as soon as we can.
WHAT ELSE MIGHT YOU NEED TO KNOW
Do we need to bring our own bed linen and towels?
No, linens are provided and beds are fully made up and ready for your arrival. Extra blankets are provided. Two towels per person are provided and bathrooms have hand towels and bath mats. Tea towels and oven gloves are provided for the kitchen. Two unisex towelling robes are also provided for the hot tub.
Where can we buy food?
The nearest supermarket is in Porthmadog or you can pre-order shopping online for delivery by Tescos or Sainsburys. Organic food deliveries are available from Graig Farm.
Key cooking essentials such as salt, pepper, oil, tea and coffee are provided, as well as dishwasher tablets, washing up liquid and laundry liquid. These are all eco friendly, as are the cleaning products we use.
Do we need to buy logs for the stoves?
We have a limited supply of firewood that is available to guests to use. There are instructions on how to use the stoves and fuel most efficiently so wood is not burnt too quickly.
Can I use the internet?
Yes, we have a Fibre Broadband internet connection.
Will my mobile phone work?
It's very unlikely you'll have any mobile phone signal at the cottage but it will work when connected to the Wi-Fi.
Do you have equipment for babies?
We can provide a travel cot and high chair if you let us know in advance. There are also plug in night lights for the bedrooms and corridor.
Where can we do washing?
A washing machine is located in the kitchen in the cottage, with a rota-dryer in the orchard garden.
Is there somewhere we can dry wet clothes?
There's a drying rack that can be put up near one of the stoves.
How big is the hot tub?
The hot tub can accommodate up to 6 people.
What are the arrival and departure times?
Unless otherwise agreed you can arrive anytime from 4.00 pm on the day of arrival and need to leave by 10.00 am on the day of departure to give us time to get everything clean and ready for the next guests.
Can we bring our dog?
Sorry, pets are not allowed.
Can we have an open fire?
Yes, there is fire pit area next to the stream and cabin. Please take a bucket with you to ensure the fire is fully extinguished.